Service Center

Mercedes-Benz Service Department

A brand as refined and technologically advanced as Mercedes requires meticulous service. Mercedes are one of the best engineered automobiles on the road and they are made to last for hundreds of thousands of miles with the proper Mercedes service being performed along the way. Regular Mercedes maintenance is the best way to keep your investment running smooth for many years and miles to come. Review the Service Schedule below and make sure your German engineering marvel stays on track.


Mercedes Service Shop

Mercedes Service A

Listed below are the 'Basic' items checked on 'A' services. Your vehicle may have more or less items inspected.

Your vehicle age and mileage may require more maintenance than the items listed. Consult your owners manual for complete list of operations. This is to be used as a guide only.

Mercedes Service - Schedule A

Vehicle Passenger Compartment Function Check:

  • Warning/indicator lamps, illumination and interior lighting.
  • Windshield wipers, windshield washer system.
  • Headlamp cleaning system.
  • Reset Flexible Service System counter in instrument cluster.
  • Clean Sunroof and Cowl drains

Engine Compartment

  • Engine oil and filter change.
  • Inspect fluids for proper levels and condition
  • Windshield washer system.
  • If so equipped: Battery, wet cell; Check acid level, replenish.
  • Check battery condition.
  • Check & Lubricate safety catch and hinges on engine hood, trunk and doors for proper operation.
  • Inspect Engine Air filter
  • Inspect Cabin Air filter
  • Inspection of Belts and Pulleys

Brake System

  • Check brake pads for lining thickness.
  • Inspect Brake rotors for condition
  • Inspect Brake hoses and lines for condition and leaks.
  • Test brake fluid for water intrusion

Suspension System

  • Inspect struts for (fluid) leaks and operation
  • Inspect suspension joints and bushings for play and condition

Tires and wheels

  • Check tires for damage and condition.
  • Correct tire inflation pressure and check spare (reset TPMS)
  • Inspect wheels for bends and cracks


mercedes service bay
 

Mercedes Service B

Listed below are the 'Basic' items checked on 'B' services. Your vehicle may have more or less items inspected.

Your vehicle age and mileage may require more maintenance than the items listed. Consult your owners' manual for complete list of operations. This is to be used as a guide only.

Mercedes Service - Schedule B

Vehicle Passenger Compartment Function Check:

  • Warning/indicator lamps, illumination and interior lighting.
  • Windshield wipers, windshield washer system.
  • Headlamp cleaning system.
  • Reset Flexible Service System counter in instrument cluster.
  • Clean Sunroof and Cowl drains
  • Parking brake function test
  • Inspection of Safety Restraint components(buckles and belts)

Lighting

  • All high beams, hazard warning lights, turn signals, warning and indicator lamps, illumination of interior and exterior lighting, front/rear bulbs, trunk or cargo area lighting

Engine Compartment

  • Engine oil and filter change.
  • Inspect fluids for proper levels and condition
  • Windshield washer system.
  • Battery, wet cell; Check acid level, replenish.
  • Check battery condition.
  • Check catch, safety catch and hinges on engine hood for proper operation.
  • Inspect Engine Air filter
  • Inspect Cabin Air filter
  • Inspection of Belts and Pulleys

Driveline System

  • Inspection of drive shaft
  • Inspection of Center support bearing
  • Inspection of CV axles for play and torn Axle boots
  • Inspect Flex disc

Brake System

  • Check brake pads for lining thickness (1 front wheel only).
  • Inspect Brake rotors for condition
  • Inspect Brake hoses and lines for condition and leaks.
  • Test brake fluid for water intrusion

Steering System

  • Inspect steering rack for leaks and smooth operation
  • Inspect tie rods for play
  • Inspect all rubber boots for condition

Suspension System

  • Inspect struts for (fluid) leaks
  • Inspect suspension joints and bushings for play and condition

Tires and wheels

  • Check tires for damage and condition.
  • Correct tire inflation pressure and check spare
  • Inspect wheels for bends and cracks


Note:
  After this inspection is completed by the Technician, if there is anything that needs to be replaced, such as hoses, tires or even a bulb, your Service Advisor should be calling you to get your authorization to replace/repair what is needed and the additional cost to you.

As the life of your Mercedes continues the ongoing maintenance cycle, it will need Brake Fluid exchange, Power Steering Fluid exchange, Transmission Fluid exchange, new Spark plugs, and Oxygen sensors. These items will be part of your scheduled maintenance as some alternate through the years. Oxygen sensors are usually at 100K, if they have not been replaced earlier due to an emission issue.

 

Ignoring the car service warning message can lead to larger mechanical problems and large repairs that could otherwise be avoided by adhering to the Mercedes maintenance schedule. Many people who tell horror stories of huge German auto repair bills often times chose to ignore their Mercedes maintenance messages and then paid the price (literally).

Always keep in mind that even if you are in the minority and are not putting many miles on your car, it still needs to be inspected. That is for your protection, the protection of the vehicle and its systems and all of us who are sharing the road with you!

 

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Auto Haus takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.


If available, please present service promotions over the phone before your Mercedes service appointment.

Mercedes Service & Maintenance is now available at three locations, Virginia Beach, Yorktown, & Williamsburg. Auto Haus is known for using the best service equipment available combined with high quality after market or import OEM parts that are guaranteed to stand the punishment of time. Get reliable high quality Mercedes-Benz service with a smile at a lower price than the dealers offer for the same service or comparable Mercedes repairs.

map of locations

Contact

Auto Haus

100-101 Greene Drive
Directions Yorktown, VA 23692

  • SALES/SERVICE/PARTS: (757) 898-1200

Contact

212 Second Street
Directions Williamsburg, VA 23185

  • SALES/SERVICE/PARTS: (757) 585-7200

Contact

Hours

  • Monday 7:30am - 6:00pm
  • Tuesday 7:30am - 6:00pm
  • Wednesday 7:30am - 6:00pm
  • Thursday 7:30am - 6:00pm
  • Friday 7:30am - 6:00pm
  • Saturday 9:00am - 2:00pm
  • Sunday Closed